Returns & Refunds

Every item is printed to order for you, so we can't accept returns or exchanges for change of mind, wrong size or wrong color. Please check the size chart on each listing before you order.

Damaged, misprinted or defective items. Email support@equipoi.se within 30 days of delivery with your order number and a clear photo of the problem. If several items in one order are affected, include one photo that shows all of them. We'll send a free replacement or a full refund, whichever you prefer. You don't need to send anything back.

What doesn't count as a defect. Colors may look slightly different in print than on your screen. Print placement on shirts may vary by up to half an inch.

Undeliverable packages. If a package comes back because the address was incorrect or incomplete, we can reship it once you pay for the reprint and postage, or we can refund the product price. Shipping is not refundable in this case.

Lost packages. If tracking shows no movement for [10] business days, or your package shows as delivered but never arrived, email us. We'll look into it and send a replacement if the package is lost in transit.